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TEXAS LED SIGNAGE

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SERVICE
FAQ'S
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Frequently Asked Questions (FAQ) – Texas LED Signage

How does Texas LED Signage provide after-sales service for clients?

We provide free spare parts (around 2% of the order) to ensure seamless maintenance.

During the warranty period, if there are any issues with our products, clients can send the faulty parts back to us. We will repair or replace them for free and ship them back, with the return shipping cost covered by Texas LED Signage.

We offer remote technical support for installation and troubleshooting. If needed, we can arrange on-site service or recommend professional technicians for installation, training, or maintenance.

How long does it take to process an order?
We typically deliver within 12-15 working days, depending on stock availability and order size.
What LEDs and ICs does Texas LED Signage use?

We source high-quality LED components, primarily:

 

Indoor LEDs: SMD0808/1010 (Nationstar), SMD1515/2121 (Kinglight)

Outdoor LEDs: 1921/3535 (Nationstar)

IC Components: MBI5124/5153/5252

Other brands can be used if required.

What control system does Texas LED Signage use?

Our standard control system is Novastar, but we can also provide other control systems upon request.

What payment methods does Texas LED Signage accept?

We accept multiple payment options, including:


Bank Transfer (T/T)

Letter of Credit (LC)

PayPal

Square

Online Card Payments
What is the warranty on your LED signage?

We offer up to a 5-year warranty with a slightly higher price for extended coverage.

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